The Art and Science of Call Center Success, with Richard Blank from Costa Ricas Call Center

Scalable Call Center Sales Podcast. Author Jason Cutter interviews BPO nearshore CEO Richard Blank.

The mission of the show is to provide call center owners and leaders with the tools for building scalable sales operations. After being in and around sales operations for 18 years, Jason Cutter is focused on helping improve the world of sales, one salesperson, one team at a time. During this twice-a-week show, Jason will be chatting with call center/sales industry experts and call center owners and leaders to help the entire call center sales ecosystem raise the bar, close more deals, provide value to more customers, and scale to whatever level desired.

What does it take to build a successful BPO company? How successful are you with your agents?

In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them.

In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America. SCCS-Podcast-Cutter Consulting Group-The Art and Science of Call Center Success.

Jason Cutter, CEO and founder of Cutter Consulting Group, is a Sales Success Architect – helping companies create scalable sales operations (What does ‘scalable’ mean? Reach out to Jason to get a copy of his Sales Success Iceberg ebook and checklist). He is the author of Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker, as well as A Sales Consultant’s Guide To: Overcoming Objections and Motivating Your Sales Team.



https://youtu.be/Tz1r7IOiVGo?si=S7URH7pmemonOg3E
https://youtu.be/wsGaFBTQfgQ?si=Yilu_Sa_qNnlaKB9

Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ