Max Yao Leadership Podcast. Richard Blank on Telemarketing & Communication. Episode 22

In this episode of the Max Yao Leadership Podcast, ‪@RichardBlank‬ , CEO of Costa Rica's Call Center, reveals the secrets behind creating a thriving workplace culture and mastering communication in the call center industry.

Why You Should Watch:
Whether you're a business leader, aspiring entrepreneur, or someone looking to elevate your communication skills, Richard shares a wealth of insights on leadership, personal growth, and building authentic connections.

Key Highlights:
From Dreams to Success: Richard's journey from Philadelphia to Costa Rica and his rise as a call center CEO.
The Power of Communication: Master techniques for difficult conversations, cold calls, and building trust.
Leadership Strategies: Learn how to lead with empathy, inspire teams, and develop future leaders.
Community Building: Discover how Richard creates a workplace culture that prioritizes employee happiness and retention.
Insights on Resilience: Tips on handling rejection, staying motivated, and achieving long-term success in challenging industries.

Maxime Yao (Max) is the Founder of the Self-Empowerment Leadership Institute, an education business dedicated to helping corporate executives and entrepreneurs across the world develop their leadership skills and grow their career and business.


https://youtu.be/ywgfuWmJtEw
https://youtu.be/OHADgPq7eJI
https://youtu.be/o0xiX8R-6_A
https://youtu.be/-aLrjo-e3-o
https://youtu.be/TBjHExI9mXY